The letter is designed to be sent to the insurer, warning them that the matter will soon be referred to the Financial Ombudsman Service. I signed up with Miway as they were cheaper and the service seemed better. Note that this is only in the case of a short term claim, such as car or home insurance. While waiting to have my claim finalised I had asked more than once, if there was a problem, only to be advised that there was not. Claim number : 757727 Client Name : Suzette Booyzen RE: Miway insurance On the 11 July 2016 I was in an accident with a mini bus taxi that drove in to the rear end of my car. In the mail, racist terms are attributed to a claims assessor who works at MiWay's Joburg offices. I was involved in an accident on the 19 may 2018 where i bumbed into someone's car at the back. "This is a reminder of yesterday's managers meeting. MiWay rejected Mr R’s claim for fire damage to his house, because, when the policy was underwritten, Mr R did not inform the insurer of his previous losses. Non-disclosure means that the policyholder has not given their insurer all the important information concerning their occupation, health, possession, or medical history. Miway Insurance coverage Scandal: 90% claims made by black individuals to be rejected. This letter can be used in the event that an insurer has unreasonably rejected a claim, or is delaying dealing with a claim.. Thank you my God bless you and keep on with the good work.We need more people like you in the hospitality industry. Today I regret it. “After having a claim legitimately rejected by MiWay and subsequently by the Ombudsman for Short-term Insurance, he used a MiWay mail to generate a false and defamatory mail containing racist remarks and making false allegations about MiWay’s claims handling policies,” the company said in … I lodged a claim with miway insurance which was responded on the 21 may 2018. MiWay‚ in a statement following the incident last month‚ stated that it had rejected the “policyholder’s insurance claim because conditions were not adhered to. Once you have the specific reason from the insurer why your claim was rejected, an external party can be a good option for getting an objective point of view. After being burgled in June, I was finally advised in July that my claim had been rejected and my contract cancelled. One of the common things that can cause your claim to be rejected is non-disclosure. Afterwards, I drove around the petrol station situated on the corner next to the intersection where the 1ste accident happened. I couldn't believe that my claim is handle in such professionalism and very quickly manner.The accident make me stressed but you guys make me feel better. MiWay rejected Mr R’s claim for fire damage to his house, because, when the policy was underwritten, Mr R did not inform the insurer of his previous losses. Some people even do this unintentionally which can end up costing them. Hearsay has it that, a call has been finalized by Miway Insurance coverage firm managers from a gathering held on the 26 March 2017 that, from the 1 August 2017 Miway will reject 90% of claims made by black individuals, motive being that black persons are straightforward targets. Since that day I have not being able to rest emotionally including the trauma of the accident itself but i am thankful no one got injured. 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